Warranty, Deposits & FAQ
Read ChanuFix Appliance Repair warranty, $99 diagnostic fee, $150 parts-order deposit, cancellation terms and frequently asked questions.
Our repair warranty
ChanuFix provides a 3-month limited warranty on qualifying repairs performed with parts supplied and installed by our company. This warranty covers those supplied parts and labor directly associated with the original repair, not unrelated failures.
Covered repairs
Three months for defects in company-supplied replacement parts and labor directly related to the performed repair, subject to the written estimate and applicable law.
Services without an additional warranty
Cleaning, preventive maintenance, refrigerator or freezer defrosting, installation of customer-supplied parts, and installation or setup of customer-supplied appliances.
Customer-provided parts
We do not provide a warranty on a part supplied by the customer. Mandatory legal rights and responsibility for our workmanship are not excluded.
Diagnostic fee and repair estimates
A diagnostic service visit is $99. If you approve the recommended repair, the $99 diagnostic charge is credited toward that repair according to the approved estimate. If you decline the repair, the diagnostic charge remains payable. Prices shown on the website are estimates, not binding repair quotes.
Parts-order deposit
A standard $150 deposit may be required after you approve a repair involving special-order parts. It is applied toward the final invoice. If you cancel after parts are ordered or nonrecoverable costs are incurred, the deposit may be retained to cover documented costs only to the extent permitted by applicable law and the terms disclosed before payment. Any legally required cancellation or refund rights remain intact.
Frequently asked questions
$99 diagnostic: when is it charged?
The diagnostic fee is due for the visit. When you approve a repair, the $99 amount is credited toward the approved repair according to your estimate.
Is a $150 deposit always required?
No. It may be requested for an approved repair when special-order parts are necessary.
What if the part is not available?
We discuss availability and the next steps before proceeding; we do not guarantee delivery dates.
Does the warranty apply to a different new problem?
The limited warranty is for the original qualifying repair and directly related parts and labor, not unrelated breakdowns.
Can I provide my own part?
Ask us before booking. Customer-supplied parts do not receive a ChanuFix parts warranty.
Do you guarantee same-day service?
No. Appointment availability depends on route, service area, and existing bookings.
How do I book?
Use Book Online to request service; a requested time is not confirmed until you receive confirmation.
These are general website terms and do not replace the terms provided for a particular estimate. Mandatory consumer rights and responsibilities under applicable law remain in effect.