Keep the appliance accessible
Clear safe space near the appliance and ensure a clear route for tools. Do not move heavy appliances yourself.
A simple guide to preparing for an appliance diagnostic visit safely and efficiently.
A few simple steps help us troubleshoot more efficiently and reduce unnecessary delays.
Clear safe space near the appliance and ensure a clear route for tools. Do not move heavy appliances yourself.
Note error codes, noises, leaks and when the issue started. A short video can help if safe to record.
Do not unplug equipment merely for diagnosis unless it is unsafe to leave connected. For gas leaks, smoke, sparking, flooding or other hazards, stop using the equipment and follow emergency safety guidance.
Secure pets and let us know about gates, parking or access instructions ahead of time.
Photograph the model label and damaged area if accessible without disassembly.
Appointments are subject to confirmation. Please share the preferred date and time and keep your phone available.
Send a service request online or contact ChanuFix directly. Appointments are subject to confirmation.